The Queue Management Plus (QM+) application expands on the standard QM functionality, providing additional tools to setup a simple to use, but powerful appointment system, allowing customers to easily book appointments for specific services at their own convenience.
With multiple channels available for implementation, your customers will feel more comfortable by having the power to choose, and happy to get back all that time they will not have to spend waiting.
For the business, it represents the ability to better plan and assign resources according to actual customer service requests, and apply data and insights to further improve customer service delivery.
- — All QM Standard Features
- — Centralized Web Application
- — Multiple Channels Available
- — Complete Scheduling Tools
- — Timeslot Management
- — Customizable Forms
- — Integrated Check-In
- — Remote service by Videocall
- — Alerts and Notifications
- — Multi-Language Support
- — Integration-ready through APIs